The implementation of assisted mobility solutions in retail stores not only meets ethical and regulatory standards, but has also become a profitable strategy for increasing customer dwell time and fostering loyalty within the large-scale retail sector.
Most modern supermarkets and hypermarkets are fully accessible from the outside. However, the true customer experience begins the moment shoppers enter the store. Once inside, they must move through different departments, transport products of varying sizes, and navigate the sales floor comfortably and independently.
When these everyday shopping tasks require additional physical effort or become challenging due to reduced mobility, shopping stops being a pleasant experience and instead becomes a barrier. As customer comfort decreases, so do the time spent in-store, the average basket value, and overall customer satisfaction.
The Professional Solution: Independence and Comfort in One Vehicle
Carttec Group’s i180 mobility scooter has been specifically designed to meet this growing commercial need. It is a heavy-duty electric shopping vehicle equipped with a large integrated shopping basket, enabling users with reduced mobility to complete their entire shopping journey independently, safely, and comfortably.
The i180 is simple and intuitive to operate, requiring no previous experience or special training. Thanks to its excellent manoeuvrability and turning radius optimised for narrow aisles, users can move effortlessly throughout the store while selecting the products they need, maintaining complete independence from start to finish.
Beyond simply providing mechanical mobility, the Carttec Group i180 plays a key role in creating a more inclusive and satisfying shopping experience for every customer profile. Retailers that invest in this technology strengthen their Corporate Social Responsibility (CSR) initiatives while enhancing their brand value in an increasingly competitive marketplace.
Because small technological solutions create great business results.
