The delivery service is a challenging process that is increasingly in demand by consumers. Mistakes made with orders and late deliveries result in very high losses, both in terms of trust and financially.
Avoiding this is possible with Carttec’s various solutions, such as the Delivery box or picking trolleys, which we are going to talk about today.
Main problems with a delivery service
When we have to organise many home delivery orders at the same time, it is very easy to make mistakes, misplace goods or end up delaying delivery.
If this happens, the problem is not only financial for that particular order, but also means losing the trust that a particular customer has placed in our company.
We know that the opinions and recommendations the public have of us can have a positive or negative influence on their own consumption, but also on the consumption of those who read their reviews or to whom they tell about their bad experience. Although it can be very costly, correcting these mistakes is possible with a good organisational system.
At Carttec we have created several solutions that will help you establish clear protocols, along with precise and specific locations where orders are to be placed.
Picking trolleys are one of those solutions you wish you had introduced into your warehouse sooner.
Advantages of Carttec picking trolleys
“Picking” means “order picking”. It is the procurement and transport of the products to be shipped in the same order. “Packing” means “packaging” and is the preparation of the products that have been collected for shipment at the picking stage.
Obviously, if mistakes are made during the first phase, the second phase will carry them onwards, and that will translate into problems with deliveries, as we explained in the previous point.
The use of picking trolleys improves the delivery service due to:
- Improved organisation: these trolleys are specially designed to facilitate the collection, sorting and transport of products. This results in a more streamlined and controlled process, reducing the chances of making mistakes.
- Reduced errors: by incorporating specific compartments and simple, clear labels, we can ensure that orders are accurate and complete, with minimal or no errors.
- Streamlining of the process: these trolleys can of course help us collect products efficiently, but how? Thanks to their ergonomic design, ease of movement and manoeuvrability, they are very easy to use and allow us to reduce order preparation times.
- Increased productivity: thanks to these trolleys, we can prepare several orders simultaneously. They are the best way to optimise time and resources.
- Quality and durability: thanks to the quality of the materials they are made of, Carttec order picking trolleys are extremely robust. This also saves a lot of money, as frequent replacements are not necessary.
These trolleys completely transform the delivery service, improving its accuracy and efficiency with order picking. If we translate this into higher customer satisfaction, the advantages of introducing our picking trolleys are absolute.
